- Building a Universal Call Center with Task Router and AWS Lambda
- In the session you’ll learn how to quickly and inexpensively build a call center application powered by Twilio Client, Task Router and AWS Lambda.
- Task Router matches the incoming task – whether it’s email, text, phonecall or support ticket — to the qualified and available agent, saving you weeks of development time.
Read the full article, click here.
@twilio: “Learn how to build a universal call center with @reactjs from @DrobTravels at @signalconf”
In May 2016, two thousand developers will converge on San Francisco for SIGNAL, a conference to inspire and equip developers to change communications forever.
Building a Universal Call Center with Task Router and AWS Lambda