Building a Universal Call Center with Task Router and AWS Lambda

  • Building a Universal Call Center with Task Router and AWS Lambda
  • In the session you’ll learn how to quickly and inexpensively build a call center application powered by Twilio Client, Task Router and AWS Lambda.
  • Task Router matches the incoming task – whether it’s email, text, phonecall or support ticket — to the qualified and available agent, saving you weeks of development time.

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@twilio: “Learn how to build a universal call center with @reactjs from @DrobTravels at @signalconf”


In May 2016, two thousand developers will converge on San Francisco for SIGNAL, a conference to inspire and equip developers to change communications forever.


Building a Universal Call Center with Task Router and AWS Lambda